CMMI Level 3

CBT Infotech

IT Managed Services

Managed Services

CBT Infotech offers extensive expertise in Managed Services, developed over several years, to address a wide range of IT operation’s needs. Whether integrated or stand-alone, CBT Infotech provides comprehensive solutions for infrastructure, application, and security operations. Their services aim to increase efficiencies, enhance service quality, and offer end-to-end solutions that include transition, operations, and IT portfolio transformation. Known for their strong presence in the Banking, Financial Services, and Insurance (BFSI) sectors, Healthcare, Telecom, Ecommerce, Retail, Oil & Gas and Manufacturing. CBT Infotech is a trusted IT Managed Services Provider. As a strategic IT outsourcing partner, they assist businesses in transforming their IT operations for maximum positive impact.

Our Applications Managed Services Team comes with extensive expertise in managing the entire Application Landscape including development support and maintenance across support levels from L0 to L3 to ensure business continuity. We enable our customers to focus on their core business while we ensure that their applications – both core and non-core, as well as custom applications function seamlessly. Once a certain level of stability is reached, our team works on improvements such as intelligent automation to accelerate efficiency and reduce human intervention.

Our expertise in right-fit talent sourcing, in-house training and learning, and experience in Applications and Infrastructure management enables us to cater to the Managed Services requirements of our customers. We take over from an incumbent vendor and stabilize operations in the quickest possible time. The improvement phase kicks in post stabilization and it enables us to accelerate returns on investments for our customers by deploying automation, process efficiency, security, and artificial intelligence-based solutions.

Benefits

Partnering with a Managed Services Provider like CBT Infotech can greatly benefit you if

Your time and resources are focused on IT operations instead of core business activities.

Your business applications and underlying technology are not prepared for future challenges or potential crises.

You are missing opportunities to optimize IT investments by adopting the latest technological advancements.

You lack a seamless plan to ensure uninterrupted business operations at all times.

Adaptive and scalable

Offerings as Managed Services

ERPs
Infrastructure Platforms
Flexible Support Models
(8×5, 12×5, 16X7, 24X7) designed to meet your business needs